Your Service Desk
Unclear responsibilities and slow response times causing frustration? Your Service Desk ensures a smooth IT service solution, optimized processes, and better communication – for efficient workflows and happy teams.
OPTIMIZED IT SUPPORT
Your Challenges,
our Solutions
IT support often struggles with slow communication, unclear responsibilities, and inefficient ticket management, leading to frustration for both customers and employees. Your Service Desk tackles these issues head-on:
Our A3 strategy optimizes processes, enhances communication, and introduces innovative technologies to make your Service Desk more efficient and user-friendly.
PROCESS
Our Consulting Process
Analysis & Optimization
We evaluate your current Service Desk processes, identify weak points, and develop targeted improvement strategies.
Restructuring
We assist you in implementing new tools, processes, and best practices to handle support requests more efficiently.
Training & Change Management
We guide your IT teams through the implementation of new processes, ensuring smooth adoption and seamless integration.
Your Benefits
at a glance
Faster
response times
Reduced
support costs
Higher user
satisfaction
Klick-Sys Quick Audit
The quick Check for
your Service Desk
Your quick start to a service desk that supports your
production—not blocks it
In the Quick Audit, we examine your current processes, evaluate them according to five maturity criteria, and show you where the greatest leverage lies. In just 90 minutes, you will receive a clear picture of your status quo—and initial concrete recommendations for improvements.
We recommend the Quick Audit for:
- Manufacturing companies with approx. 300 employees or more
- IT management that wants structure instead of reaction
- Management with a focus on scaling and efficiency
Your Value
- Summary report (PDF)
- 3 specific levers & initial recommendations for action
- Optional: module-based implementation, training & KPI development
How it works
- Book your preferred date
- Prepare with our 5-minute self-check
- Remote audit (90 minutes) + results report
Your investment
€1,200 flat fee – no long-term commitment, no sales pressure
CONTACT US
Start building an efficient Service Desk today!
Optimize your IT support processes and enhance the satisfaction of your employees and customers. Get in touch now to discover how we can take your IT to the next level – fast, efficient, and user-friendly.
WHO WE ARE
More than just a
Service Provider
Our dedicated team of experienced specialists tackles your IT challenges with tailored solutions for a seamless and efficient IT infrastructure. Through open communication, continuous training, and cutting-edge technologies, we keep you ahead of the curve. With transparency, integrity, and passion, we deliver measurable success and sustainable results – reliably and as a trusted partner.
Let’s talk!
Whether you are curious, have specific questions, are looking for support, or are ready to take the first step, simply select the points that apply to you.
We look forward to accompanying and supporting you and your company and making a difference together.
Let’s get started—now!